Terms and Conditions

Our store has a "Return and Exchange Purchase Guarantee" to provide the best guarantee to consumers. If the customer finds a problem with the product and needs to return it within 7 days after receiving the product, you can select the relevant order in the "Order History" and click "Report Product Problem" to deal with the problem or missing product. Each shopping receipt is limited to one exchange, but no refunds are available. Calls for information are available.

The following situations will not be subject to exchange processing arrangements:

1. The product has been opened or used (for example, the packaging tape or box has been torn off).

2. The goods are poorly packaged, damaged, or incomplete.

3. Any discounted item, clearance item, or sale item that shows no return.

4. Any freebies, accessories, and trial-size gifts.

5. Failure to present the product sales list or the shopping receipt has been exchanged once.

Before returning, we must check and verify the return. If we find that the situation does not meet the above return rules, all returns will not be returned. Upon return, the customer will bear shipping and handling charges (if any) for the original order; sorry for the inconvenience. If you return the product with promotional gifts or special purchase products, etc., you must also return the product. Otherwise, the return will not be processed. If it is found that the returned product does not meet the company's return terms, it will not be processed. We apologize for the inconvenience.